Have you heard: Sandberg Phoenix is growing and expanding! Join Sandberg Phoenix’s management team as our Records Manager
Do you share our firm’s values of Putting People First, Wowing our Clients, Working in a Collaborative Team Environment, and Continuous Learning and Development? Come join our team!
Sandberg Phoenix is recruiting for a Records Manager to lead and manage a team of four in the retention of electronic and hard copy records, closing of files and compliance with file destruction policies.
Following are a sample of the duties and responsibilities that will challenge you and provide opportunities to develop a strategic and innovative approach to our information services.
Essential duties and responsibilities:
- Manage and supervise the Records Department team to achieve maximum efficiency.
- Make recommendations to the HR Department in the selection, coaching and any disciplinary action on department employees.
- Developing and supervising training programs for Records staff and users of Records Department resources.
- Interface with stakeholders and business partners to provide the highest level of service in support of providing client’s legal services.
- Implement and ensure compliance with firm wide and departmental policies and procedures related to records and information management.
- Manage closed file program to include closing files and processing in billing system.
- Lead the file destruction approval process.
- Prepare various management reports to include final billed/not closed reports on a quarterly basis.
- Manage off-site storage process to include requesting files and all invoicing.
- Inventory and evaluate space planning for on-site and off-site records.
- Ensure policies and procedures are followed with respect to the transfer of files for incoming and outgoing lawyers.
- Prepare and monitor the department budget to include cost containment measures.
- Manage and assign trial and workroom assignments.
- Participation in negotiation of vendor contracts and agreements.
- Maintain inventory of demonstrative evidence in litigation matters.
- Work with attorney and staff on paper-reduction initiatives.
- Stay abreast of current and new technologies affecting records retention.
- Other projects as assigned by the Operations Manager.
KNOWLEDGE AND SKILLS:
- Support the firm’s values in working as a team member and delivering high quality service.
- Extensive knowledge of records procedures and records retention principles and practices.
- Excellent leadership skills in organizing, planning, problem-solving and decision making.
- Ability to prioritize numerous tasks and complete them under time constraints.
- Interpersonal skills necessary in order to communicate with a diverse group of attorneys and staff in person, by email and telephone to provide information with ordinary courtesy and tact.
- Commitment to maintain confidentiality of client information.
- Proficient in Microsoft Office including knowledge of records management databases.
- Ability to operate office equipment including computer/laptop, copy machines, and phone.
- Work occasionally requires a high level of mental effort and strain when performing a high volume of clerical tasks and performing other essential duties.
PRIOR EXPERIENCE:
- Two plus years in handling and managing a records department.
- Experience in leading and supervising staff and managing operations.
EDUCATION:
- Four year degree in Business Administration or related degree.
Apply online at www.sandbergphoenix.com – Career Opportunities or send resume and cover letter to: recruitment@sandbergphoenix.com, or fax to 314-241-7604 or mail to Recruitment: Sandberg Phoenix & von Gontard P.C., 600 Washington Avenue – 15th Floor, St. Louis, MO 63101.
Sandberg Phoenix is an Equal Opportunity Employer.