Records Manager - St. Louis

Have you heard: Sandberg Phoenix is growing and expanding!  Join Sandberg Phoenix’s management team as our Records Manager

Do you share our firm’s values of Putting People First, Wowing our Clients, Working in a Collaborative Team Environment, and Continuous Learning and Development? Come join our team!

Sandberg Phoenix is recruiting for a Records Manager to lead and manage a team of four in the retention of electronic and hard copy records, closing of files and compliance with file destruction policies.     

Following are a sample of the duties and responsibilities that will challenge you and provide opportunities to develop a strategic and innovative approach to our information services. 

Essential duties and responsibilities:

• Manage and supervise the Records Department team to achieve maximum efficiency.
• Make recommendations to the HR Department in the selection, coaching and any disciplinary action on department employees. 
• Developing and supervising training programs for Records staff and users of Records Department resources. 
• Interface with stakeholders and business partners to provide the highest level of service in support of providing client’s legal services.
• Implement and ensure compliance with firm wide and departmental policies and procedures related to records and information management. 
• Manage closed file program to include closing files and processing in billing system.
• Lead the file destruction approval process.
• Prepare various management reports to include final billed/not closed reports on a quarterly basis.  
• Manage off-site storage process to include requesting files and all invoicing. 
• Inventory and evaluate space planning for on-site and off-site records.
• Ensure policies and procedures are followed with respect to the transfer of files for incoming and outgoing lawyers. 
• Prepare and monitor the department budget to include cost containment measures. 
• Manage and assign trial and workroom assignments.
• Participation in negotiation of vendor contracts and agreements.
• Maintain inventory of demonstrative evidence in litigation matters.
• Work with attorney and staff on paper-reduction initiatives. 
• Stay abreast of current and new technologies affecting records retention.
• Other projects as assigned by the Operations Manager. 

KNOWLEDGE AND SKILLS:    

• Support the firm’s values in working as a team member and delivering high quality service.
• Extensive knowledge of records procedures and records retention principles and practices. 
• Excellent leadership skills in organizing, planning, problem-solving and decision making.
• Ability to prioritize numerous tasks and complete them under time constraints.
• Interpersonal skills necessary in order to communicate with a diverse group of attorneys and staff in person, by email and telephone to provide information with ordinary courtesy and tact.
• Commitment to maintain confidentiality of client information.
• Proficient in Microsoft Office including knowledge of records management databases. 
• Ability to operate office equipment including computer/laptop, copy machines, and phone.
• Work occasionally requires a high level of mental effort and strain when performing a high volume of clerical tasks and performing other essential duties.

PRIOR EXPERIENCE:

• Two plus years in handling and managing a records department.
• Experience in leading and supervising staff and managing operations.

EDUCATION:

• Four year degree in Business Administration or related degree.

Apply online at www.sandbergphoenix.com – Career Opportunities or send resume and cover letter to: recruitment@sandbergphoenix.com, or fax to 314-241-7604 or mail to Recruitment: Sandberg Phoenix & von Gontard P.C., 600 Washington Avenue – 15^th Floor, St. Louis, MO  63101.

Sandberg Phoenix is an Equal Opportunity Employer.