Cassidy Turley is a leading commercial real estate services provider with more than 3,500 professionals in more than 60 offices nationwide. The company represents a wide range of clients from small businesses to Fortune 500 companies, from local non-profits to major institutions. The firm completed transactions valued at $22 billion in 2011, manages 455 million square feet on behalf of private, institutional and corporate clients and supports more than 28,000 domestic corporate services locations. Cassidy Turley serves owners, investors and occupiers with a full spectrum of integrated commercial real estate services including capital markets, tenant representation, corporate services, project leasing, property management, project and development services, and research and consulting. Cassidy Turley enhances its global service delivery outside of North America through its partnership with GVA. Please visit www.cassidyturley.com for more information about Cassidy Turley. EOE.
Responsibilities
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Respond to all facility inquiries and complaints, verify problem, and take the necessary corrective action
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Remain knowledgeable regarding all operational aspects of building systems including electrical, HVAC, air handling units, roof top units, plumbing, dock doors and levelers, mechanical, process controls, power transmissions, pumps, valves, pneumatic controls, and hydraulic devices
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Coordinate with outside contractors for the service and repairs of equipment
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Follow protocol for effective building-specific maintenance and safety procedures
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Maintain on-going communication with contractors, client, and team
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Request, review, and submit work orders, bids, and proposals from vendors
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Verify final invoice pricing and process payments in a timely manner
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Monitor and assess vendor performance
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Create and record appropriate written communication between all parties
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Schedule and document maintenance and repairs on building equipment (including updating equipment records)
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Communicate frequently with client and vendors to resolve issues and provide project status updates
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Document compliance with client’s risk management standards
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Schedule and document all tests and inspections to assure that the facilities are in compliance with all legislated safety, environmental, and hazardous waste codes
Requirements
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Bachelors Degree
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Minimum of 2+ years facility management experience
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Minimum of 3+ years customer service experience
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Or any similar combination of education and experience
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Strong working knowledge of building systems
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Basic understanding of blueprints, schematics, control diagrams, materials, furniture, signage, and finishes
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Proficiency with Microsoft Office
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Ability to keep an ‘on-call’ schedule; with occasional work required after designated working hours, holidays, and weekends. Must make arrangements with supervisor for back-up coverage in the event of hours of unavailability
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Must have strong verbal and written communication skills
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The qualified candidate will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented